General conditions

General Terms and Conditions for Bamissa

Welcome to Bamissa! We strive to offer a smooth and safe shopping experience. Below you will find our general terms and conditions that apply to purchases on our website.

1. General

These conditions apply between you as a consumer and Bamissa when you shop for goods on our website. By ordering from us, you accept our general terms and conditions. Bamissa complies with the applicable laws and regulations for e-commerce and consumer purchases in Sweden.

2. Prices and Payment

All prices on the website are stated in Swedish kronor (SEK) and include VAT according to current legislation. We reserve the right to adjust prices and any inaccuracies without prior notice. When you complete an order, a purchase agreement is entered into, and payment is made through the payment methods available on the website.

3. Delivery

We offer free shipping on all orders within Sweden. Delivery time is usually 5-14 days. In the event of a delivery delay, we will notify you as soon as possible. Bamissa uses reliable shipping partners to ensure safe delivery of your order.

4. Right of withdrawal and return

As a consumer, according to the Distance Contracts Act, you have the right to cancel your purchase within 14 days of receiving the item. To exercise your right of withdrawal, please contact us at info@bamissa.se. The product must be returned in the same condition as when it was received, unused and in the original packaging. You as the customer are responsible for the return shipping, unless the item is defective or incorrect upon delivery.

When we have received and approved the return, we will refund the purchase price within 14 days.

5. Complaint

If a product should be incorrect or damaged upon delivery, you have the right to complain about the product according to the Consumer Purchase Act. Contact us at info@bamissa.se and describe the error and attach pictures of the product. We will then correct the error by offering a new product, repairing the product or refunding the purchase price, depending on the situation.

6. Personal data

We process your personal data in accordance with the General Data Protection Regulation (GDPR). When you shop with us, we collect the necessary information to complete the purchase, such as name, address and email address. This information is not shared with third parties for marketing purposes without your consent. For more information about how we handle your personal data, please read our privacy policy.

7. Disputes

In the event of a dispute, we follow the decision of the General Complaints Board (ARN) or other relevant dispute resolution authority. As a consumer, you also have the option of using the EU's online platform for dispute resolution (ODR) to get help in disputes related to e-commerce.

8. Changes to the Terms

Bamissa reserves the right to change these terms and conditions at any time. Any changes will be posted on our website, and we encourage you to stay updated.

Contact details:

Bamissa
Email: info@bamissa.se
Org. no: 559323-0518
Website: www.bamissa.com